When applied to work motivatio n, the theory can be explained as follo w. Herzberg s motivators and hygiene factors achievement to advancement are motivators. Application of frederick herzbergs twofactor theory in assessing and understanding employee motivation at work. Furthermore, job satisfaction does not necessarily imply a high level of motivation or productivity. Motivationhygiene theory is also known as herzberg s twofactor theory or herzberg s dualfactor theory 1959. Pdf this paper examines what motivates employees in the retail industry, and. In 1959, frederick herzberg, a behavioural scientist proposed a twofactor theory or the. The main concept of this theory is the difference between motivation factors and hygiene factors. Pdf the authors of this study sought to examine the job satisfaction and motivational level of. Motivating your team using herzbergs motivators and.
Good working conditions, for instance, will keep employees at a job but wont make them work harder. Herzbergs motivationhygiene theory two factor theory. This paper critically examines frederick herzbergs twofactor theory and assesses its application and relevance in understanding the essential factors that motivate the ghanaian worker. This article explains the herzberg two factor theory of motivation in a practical way. Herzberg found that the factors causing job satisfaction. Pdf herzbergs motivationhygiene theory and job satisfaction in. This theory, also called the motivation hygiene theory or the dualfactor theory, was penned by frederick herzberg in 1959. The twofactor theory of motivation explains the factors that employees find satisfying and dissatisfying about their jobs. We will use these terms interchangeably in this article. After reading it, you understand the core of this effectiveness theory about motivating your employees. Herzbergs motivatorhygiene theory introduction to business. According to herzberg, there are some job factors that result in satisfaction while there are other job factors that prevent dissatisfaction. Pdf herzbergs motivation hygiene theory applied to high.
Based on percentages of total factors causing high and low attitude effects. Frederick herzberg the hygiene motivation theory cmi. Critics of herzbergs theory argue that the twofactor result is observed because it is natural for people to take credit for satisfaction and to blame dissatisfaction on external factors. He did this by interviewing over 200 professionals. On the other hand, motivators are the real factors that motivate employees at work. Herzbergs motivationhygiene theory and job satisfaction in the. Herzberg s twofactor theory of motivation in 1959, frederick herzberg, a behavioural scientist proposed a twofactor theory or the motivatorhygiene theory. Herzbergs motivationhygiene theory and job satisfaction in the malaysian retail sector. Herzbergs motivators and hygiene factors can help you to identify the factors in your workplace that create high job satisfaction, as well as those that cause dissatisfaction. Herzberg believed that proper management of hygiene factors could prevent employee dissatisfaction, but that these factors could not serve as a source of satisfaction or motivation. The two factor theory is not free from bias as it is based on the natural. What is the herzberg two factor theory of motivation. Accordingly, herzbergs twofactor theory posits that a good leader would give motivation to the members of staff in the organisation so that they would do their job well yusoff et al.